ARROW logo

ARROW

Fully managed UK AI receptionist: no dashboard and no prompt writing, because the vendor runs it for you.

In-person rate
Online rate
Monthly fee
Contract

Best for

UK trades and service businesses that want someone else to build, run and improve the receptionist for them.

Pricing breakdown

All prices in GBPSourced from provider's published pricing

Every fee we track, grouped by where it applies.

In-person payments

In-person terminal and tap-to-pay transactions.

Setup fee
Not stated either way

Searched the pricing page (the plan block, the "what you get" list and all six FAQ answers, read from the page's own FAQPage JSON-LD because the accordion bodies are not in the rendered DOM) and the home page, including its own comparison table against hiring a receptionist. The home page promises freedom from "contracts and hidden fees", which is not a statement that onboarding is free, so it is not counted as one.

Online payments

Online checkout and keyed-in card transactions.

Setup fee
Not stated either way

Searched the pricing page (the plan block, the "what you get" list and all six FAQ answers, read from the page's own FAQPage JSON-LD because the accordion bodies are not in the rendered DOM) and the home page, including its own comparison table against hiring a receptionist. The home page promises freedom from "contracts and hidden fees", which is not a statement that onboarding is free, so it is not counted as one.

Strengths and trade-offs

Pros

  • Fully managed: no dashboard, no prompt writing, and the vendor keeps tuning it for you
  • A UK company selling to UK businesses, with a genuine pound rate card
  • No contract: "Stay because it's doing the job"
  • A public test line you can ring before you talk to anyone

Cons

  • Publishes no rate above its included minutes: the figure we show came from the vendor, not its site
  • Only one plan is priced, so heavier use is a conversation rather than a published tier
  • No free trial, only a conditional money-back guarantee
  • Its own pages give two different setup times, 48 hours on the home page and 7 days on the pricing page

About ARROW

ARROW is sold as a done-for-you service rather than software you configure. There are no logins, no prompt engineering and no dashboards to keep up to date: the vendor builds the receptionist around your business, then monitors it and improves it for you, and its own page puts that as arriving "fully trained, done-for-you" and improving over time, "fully managed by us". It is a UK company, Steady Bow ARROW Limited, based in London, and it sells only into the UK.

One plan is published, and its allowance is the thing to size before you buy. Above that allowance ARROW publishes no rate at all: its own FAQ answers the question with "pricing follows your usage". The per-minute figure in our table came directly from the vendor in writing rather than from any page of its site, so it is the one number in this row a reader cannot go and check, and the row says so where the figure appears.

You keep your existing number and route calls into ARROW, or the vendor can set up a new dedicated line. There is no contract, it goes live within about a week of onboarding, and there is a public test line you can ring before you speak to anyone.

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How ARROW compares

Side-by-side with the closest alternatives by estimated cost.

Assumes £15,000/mo volume, £50 average transaction, 70% in-person and 30% online.

ARROW logo

ARROW

£174/mo est.

In-person rate
Online rate
Monthly fee
Hardware cost
Contract length
Settlement time
Est. monthly cost
£174/mo

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