Klaviyo is the most deeply integrated email and SMS platform for e-commerce. Native Shopify, WooCommerce, BigCommerce, and Magento sync brings purchase history, browse data, and product catalogues into segmentation and automation, which is why serious online stores choose it.
All paid plans include the same advanced automation features (flows, predictive analytics, AI segments), so the only thing that scales with contact count is price. The free plan covers 250 active profiles and 500 monthly sends, and Klaviyo only counts active profiles, so suppressed and unengaged contacts do not push you into a higher tier. SMS to UK mobiles is supported natively (a UK text costs around 5 credits). Prices are billed in US dollars, with no native GBP option.
Klaviyo was founded in 2012 and is headquartered in Boston, USA.