Klaviyo

The e-commerce specialist, deeply integrated with Shopify and built around predictive analytics and revenue attribution.

Entry price
£15/mo (Email)
Free plan
Yes (250 profiles, 500 emails /mo)
Integrations
350+
UK SMS
Yes (UK supported, 5 credits/SMS)

Best for

UK Shopify and e-commerce stores wanting deep platform integration and revenue attribution. Advanced automation on every paid plan, billed in USD.

Pricing breakdown

All prices in GBPLast verified 17 June 2026

Every fee we track, grouped by where it applies.

Strengths and trade-offs

Pros

  • Best-in-class Shopify and e-commerce integration
  • Advanced automation included on every paid plan
  • Only charges for active profiles, not unsubscribed
  • Native UK SMS marketing supported

Cons

  • Pricing climbs quickly at 10,000+ profiles
  • Free plan limited to 500 monthly emails
  • Overkill for non-e-commerce senders
  • Billed in USD, no native GBP

About Klaviyo

Klaviyo is the most deeply integrated email and SMS platform for e-commerce. Native Shopify, WooCommerce, BigCommerce, and Magento sync brings purchase history, browse data, and product catalogues into segmentation and automation, which is why serious online stores choose it.

All paid plans include the same advanced automation features (flows, predictive analytics, AI segments), so the only thing that scales with contact count is price. The free plan covers 250 active profiles and 500 monthly sends, and Klaviyo only counts active profiles, so suppressed and unengaged contacts do not push you into a higher tier. SMS to UK mobiles is supported natively (a UK text costs around 5 credits). Prices are billed in US dollars, with no native GBP option.

Klaviyo was founded in 2012 and is headquartered in Boston, USA.

How Klaviyo compares

Side-by-side with the closest alternatives by estimated cost.

Tier pricing based on 1,000 subscribers and 5,000 emails per month, using each free plan where it fits.

Klaviyo

£22/mo est.

Entry price
£15/mo (Email)
Free plan
Yes (250 profiles, 500 emails /mo)
Automation
Advanced (flows, triggers, predictive on every paid plan)
UK SMS
Yes (UK supported, 5 credits/SMS)
E-commerce
Shopify (deep native), WooCommerce, BigCommerce, Magento
Est. monthly cost
£22/mo

Mailchimp

£22/mo est.

Entry price
£9.71/mo (Essentials)
Free plan
Yes (250 contacts, 500 sends /mo)
Automation
Basic (Essentials), Advanced (Standard+)
UK SMS
Yes (UK SMS, paid add-on)
E-commerce
Shopify, WooCommerce, BigCommerce, Magento
Est. monthly cost
£22/mo

Campaign Monitor

£24/mo est.

Entry price
£8/mo (Lite)
Free plan
No (free trial)
Automation
Basic (Lite), Advanced (Essentials+)
UK SMS
Add-on
E-commerce
Shopify, WooCommerce, Magento, Salesforce
Est. monthly cost
£24/mo

Drip

£29/mo est.

Entry price
£29/mo
Free plan
No (14-day trial)
Automation
Advanced (visual workflow builder on every plan)
UK SMS
No (US only)
E-commerce
Shopify, WooCommerce, BigCommerce, Magento
Est. monthly cost
£29/mo

Common questions about Klaviyo

The same questions UK merchants ask before signing up.

  • Klaviyo starts at £15/mo (Email) on the Email plan for a small number of active profiles. Pricing scales by active profile count; suppressed and unsubscribed contacts are excluded from billing, which can reduce costs for stores with large inactive lists.

  • Klaviyo bills in US dollars, with no native pounds (GBP) option. Your invoice in pounds will therefore vary with the USD to GBP exchange rate. The table above shows the converted GBP figure at the current rate.

  • Yes. Klaviyo offers a free plan for up to 250 active profiles with a monthly send cap. The free plan includes automation flows, segmentation, and core integrations, making it usable for very early-stage stores.

  • Klaviyo has a deep native Shopify integration that syncs real-time purchase data, browsing behaviour, and product catalogue information. This enables highly targeted flows such as abandoned cart, browse abandonment, post-purchase sequences, and predictive replenishment emails without manual data exports.

  • Yes. Klaviyo supports SMS marketing to UK mobile numbers natively (a UK text costs around 5 credits). Email and SMS can be managed within the same automation flows and segmentation rules, so messages across both channels stay coordinated.

  • Yes. Klaviyo provides consent management, one-click unsubscribe, and sender identification tools that help you meet UK GDPR and PECR requirements when marketing to UK subscribers.

  • Both platforms target e-commerce stores and include email and UK SMS. Klaviyo is the more advanced option with deeper predictive analytics and a stronger Shopify integration, while Omnisend tends to cost less at mid-range contact counts and ships pre-built flows that are quicker to configure. Compare them side by side at your contact count in the table above.

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