A British email, social and web chat platform billed on active contacts, with a generous fair-use send allowance and a native Capsule CRM sync.
Best for
UK small businesses and Capsule CRM users who email a modest list often and want social and web chat in the same tool. Not suited to e-commerce.
Every fee we track, grouped by where it applies.
Transpond is a UK marketing platform, built and hosted by a British company, that bundles email campaigns, social scheduling, web forms and web chat into a single tool. It bills on the number of active contacts you hold rather than on the number of emails you send, and its fair-use policy lets you send up to twelve times your contact allowance each month, a far larger sending budget than most volume-priced rivals give you at the same price.
Plans step up by contact band, and the paid tiers unlock more automation, more conditional logic and more users. Automation is the real gate: the free plan has none and the entry paid plan allows a single workflow, so anyone building genuine multi-step journeys needs a mid-tier plan. Transpond syncs natively with Capsule CRM on every plan and prices natively in pounds, so there is no exchange-rate exposure. Its SMS add-on is one of the few in this table sold to UK customers specifically. The gap is e-commerce: there is no native Shopify, WooCommerce or BigCommerce sync, which rules it out for most online stores.
Transpond was founded in 2018 and is headquartered in Wimborne, United Kingdom.
Side-by-side with the closest alternatives by estimated cost.
Tier pricing based on 1,000 subscribers and 5,000 emails per month, using each free plan where it fits.
Transpond
£8/mo est.
ActiveCampaign
£13/mo est.
MailerLite
£14/mo est.
Omnisend
£15/mo est.
The same questions UK merchants ask before signing up.
Transpond bills purely on the number of active contacts you hold. The paid Starter plan begins at £8/mo (Starter) and steps up through contact bands, with the Growth, Advanced, and Ultimate plans adding unlimited automation, more conditional logic, and more users. Transpond is a British company and prices natively in pounds, so there is no exchange-rate exposure.
Yes. Transpond has a permanent free plan for up to 250 active contacts and one user. It includes the drag-and-drop editor, the template gallery, campaign reporting, and spam testing, but no automations and no web forms, so it suits a very small list rather than a growing one.
Yes, but generously. Transpond bills on the number of active contacts you hold, not on emails sent, and its fair-use policy allows you to send up to twelve times your contact allowance each month. On the free plan that is 3,000 sends against 250 contacts. Exceed the fair-use limit and Transpond pauses the account and contacts you, rather than charging an overage. Twelve sends per contact per month is far more headroom than most volume-priced rivals give you.
Yes. Transpond sells an SMS add-on priced in pounds by message credit, and it is offered to UK customers only, which makes it one of the few platforms in this table with SMS aimed squarely at the UK market. SMS is charged separately from your plan.
Not natively. Transpond publishes 19 native integrations, and none of them is an e-commerce platform. It connects to Capsule CRM, Pipedrive, HubSpot, Stripe, WordPress, and Zapier, so a store can be bridged through Zapier, but there is no direct product or purchase-history sync. Online stores that want abandoned-cart flows and revenue attribution should look at Klaviyo or Omnisend instead.
Transpond is a UK company and publishes a privacy policy and a data processing agreement, and its platform includes the tooling UK GDPR and PECR rely on: a functional unsubscribe link on every campaign, list cleaning, sender domain authentication, and web forms that record how a subscriber opted in. As with any platform, compliance also depends on you sending only to contacts who have given consent.
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