Freshsales
£45/mo est.
- Per user
- £9/user/mo
- Free tier
- Yes (3 users)
- Marketing automation
- Yes (Growth+)
- Integrations
- 200+
- Pipeline
- Yes
- Est. monthly cost
- £45/mo
Freshsales
Affordable CRM from Freshworks with a built-in phone, AI lead scoring, and a free plan for small teams, with GBP billing for UK accounts.
- Per user
- £9/user/mo
- Free tier
- Yes (3 users)
- Integrations
- 200+
- Onboarding
- None
Best for
UK small businesses wanting affordable CRM with a built-in phone and AI. Free plan for 3 users and strong value at the entry level.
Pricing breakdown
All prices in GBPLast verified 17 June 2026Every fee we track, grouped by where it applies.
Strengths and trade-offs
Pros
- Built-in phone and dialler, no third-party tool needed
- Freddy AI for lead scoring and email generation
- Free plan for up to 3 users
- Strong value at the entry tier
Cons
- Leads with USD globally (GBP billing for UK accounts)
- Advanced automation needs higher tiers
- Smaller integration library than HubSpot or Salesforce
- Reporting depth trails the market leaders
About Freshsales
Freshsales packs a lot into a low price. It is one of the few CRMs with a built-in phone and dialler, so sales teams can call contacts without a separate tool, and Freddy AI handles lead scoring and email drafting on paid plans.
A free plan for up to 3 users makes it easy to trial, and the entry paid tier is among the cheapest here. Freshworks leads with US dollar pricing globally but supports GBP billing for UK accounts, and the integration library and reporting depth trail the larger platforms.
Freshsales was founded in 2010 and is headquartered in Chennai, India.
How Freshsales compares
Side-by-side with the closest alternatives by estimated cost.
Per-user pricing based on 5 users and 1,000 contacts, using each free plan where it fits.
Zoho CRM
£47/mo est.
- Per user
- £9.30/user/mo
- Free tier
- Yes (3 users)
- Marketing automation
- Professional+
- Integrations
- 1,000+
- Pipeline
- Yes
- Est. monthly cost
- £47/mo
Monday CRM
£50/mo est.
- Per user
- £10/seat/mo
- Free tier
- Yes (2 users)
- Marketing automation
- Pro+
- Integrations
- 200+
- Pipeline
- Yes
- Est. monthly cost
- £50/mo
Copper
£34/mo est.
- Per user
- £7/seat
- Free tier
- No
- Marketing automation
- Professional+
- Integrations
- 100+ (Google focus)
- Pipeline
- Yes
- Est. monthly cost
- £34/mo
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