Zoho CRM

Strong value CRM with native GBP pricing, EU data hosting, a free plan for small teams, and access to the wider Zoho ecosystem.

Per user
£9.30/user/mo
Free tier
Yes (3 users)
Integrations
1,000+
Onboarding
None

Best for

Budget-conscious UK businesses wanting strong value. GBP pricing, a free plan for up to 3 users, and part of the Zoho ecosystem of 40+ apps.

Pricing breakdown

All prices in GBPLast verified 17 June 2026

Every fee we track, grouped by where it applies.

Strengths and trade-offs

Pros

  • Native GBP pricing with EU data hosting
  • Excellent value low per-user pricing
  • Free plan for up to 3 users
  • Part of the Zoho ecosystem of 40+ apps

Cons

  • Interface can feel busy with so many features
  • Best value needs annual billing
  • Marketing automation only from the Professional tier
  • Support is business hours rather than 24/7

About Zoho CRM

Zoho CRM offers some of the best value in the category, with capable sales, automation, and AI features at a low per-user price. It bills UK customers in pounds, runs EU data centres for data residency, and is fully UK-GDPR compliant, so there are no currency or compliance surprises.

It also sits inside the wider Zoho ecosystem of more than 40 business apps, which is attractive if you want one vendor for CRM, email, books, and more. The trade-off is an interface that can feel busy and a few features that only appear on higher tiers.

Zoho CRM was founded in 2005 and is headquartered in Chennai, India.

How Zoho CRM compares

Side-by-side with the closest alternatives by estimated cost.

Per-user pricing based on 5 users and 1,000 contacts, using each free plan where it fits.

Zoho CRM

£47/mo est.

Per user
£9.30/user/mo
Free tier
Yes (3 users)
Marketing automation
Professional+
Integrations
1,000+
Pipeline
Yes
Est. monthly cost
£47/mo

Freshsales

£45/mo est.

Per user
£9/user/mo
Free tier
Yes (3 users)
Marketing automation
Yes (Growth+)
Integrations
200+
Pipeline
Yes
Est. monthly cost
£45/mo

Monday CRM

£50/mo est.

Per user
£10/seat/mo
Free tier
Yes (2 users)
Marketing automation
Pro+
Integrations
200+
Pipeline
Yes
Est. monthly cost
£50/mo

Copper

£34/mo est.

Per user
£7/seat
Free tier
No
Marketing automation
Professional+
Integrations
100+ (Google focus)
Pipeline
Yes
Est. monthly cost
£34/mo

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Zoho CRM Fees and Review (CRM Software, United Kingdom 2026) · SMECompare