Monday CRM
£50/mo est.
- Per user
- £10/seat/mo
- Free tier
- No
- Marketing automation
- Pro+
- Integrations
- 200+
- Pipeline
- Yes
- Est. monthly cost
- £50/mo
Monday CRM
A highly visual, customisable CRM built on the monday.com Work OS, billed in GBP, with a three-seat minimum on every paid plan.
- Per user
- £10/seat/mo
- Free tier
- No
- Integrations
- 200+
- Onboarding
- None
Best for
UK teams wanting a highly visual, customisable CRM built on project management. Three-seat minimum, with no automations on the Basic plan.
Pricing breakdown
All prices in GBPLast verified 5 August 2026Every fee we track, grouped by where it applies.
Strengths and trade-offs
Pros
- Highly visual and customisable boards
- Built on the flexible monday.com Work OS
- Good for teams blending CRM with project work
- Billed in GBP, top-rated by reviewers
Cons
- Three-seat minimum on every paid plan
- No automations on the Basic plan
- No free plan, only a 14-day trial
- Higher tiers needed for the best features
About Monday CRM
Monday CRM is built on the monday.com Work OS, so it is highly visual and flexible. Teams that already think in boards and want to blend CRM with project work will find it natural to customise. It bills UK customers in pounds with EU data hosting.
Two things to plan for: every paid plan has a three-seat minimum, so a one or two person team still pays for three, and the Basic plan includes no automations at all, which pushes most teams to Standard or Pro.
Monday CRM was founded in 2012 and is headquartered in Tel Aviv, Israel.
How Monday CRM compares
Side-by-side with the closest alternatives by estimated cost.
Per-user pricing based on 5 users and 1,000 contacts, using each free plan where it fits.
Freshsales
£45/mo est.
- Per user
- £9/user/mo
- Free tier
- Yes (3 users, unlimited contacts)
- Marketing automation
- Yes (Growth+)
- Integrations
- 200+
- Pipeline
- Yes
- Est. monthly cost
- £45/mo
Zoho CRM
£60/mo est.
- Per user
- £12/user/mo
- Free tier
- Yes (3 users, 5,000 contacts)
- Marketing automation
- Professional+
- Integrations
- 1,000+
- Pipeline
- Yes
- Est. monthly cost
- £60/mo
Pipedrive
£70/mo est.
- Per user
- £14/user/mo
- Free tier
- No
- Marketing automation
- Growth+
- Integrations
- 400+
- Pipeline
- Yes (best-in-class)
- Est. monthly cost
- £70/mo
Common questions about Monday CRM
The same questions UK merchants ask before signing up.
Monday CRM starts at £10/seat/mo on the Basic plan, but every plan requires a minimum of 3 seats, so the real entry cost is at least three times the per-seat rate. There is no onboarding fee (None) and no separate monthly base fee (£0).
No. Monday CRM's free tier is No. Every paid plan carries a minimum of 3 seats, so the practical entry cost is at least three times the headline per-seat rate, even for a solo operator.
Yes. Monday CRM's data residency is EU hosting, and customer support runs 24/7 online, which suits UK teams that need help outside standard business hours. Its target market is SMB to Enterprise, spanning small teams through to large organisations.
Workflow automation is available from Standard+ plans, with a monthly automation allowance rather than unlimited actions on the entry Basic tier. Email tracking is Yes (Standard+), and email marketing itself is Limited, so teams wanting full campaign automation should also budget for a dedicated email tool.
Monday CRM's AI capability is Native (AI Blocks, Sidekick), built into its Work OS boards for drafting content and summarising records. Its MCP support is Native MCP (official), a first-party connection that lets AI agents interact directly with your boards and records without a third-party workaround such as Zapier.
Monday CRM is built on customisable, visual boards rather than a fixed CRM template, so you can tailor columns and views to match your sales process. It connects with 200+ tools and holds a 4.7-star rating on Capterra from 462 reviews, the highest rating in this comparison.
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