Insightly

CRM combined with project management, billed in US dollars, with its free plan now discontinued.

Per user
£22/user
Free tier
No
Integrations
250+
Onboarding
None

Best for

UK service businesses wanting CRM combined with project management, who are comfortable with USD billing and US data hosting.

Pricing breakdown

All prices in GBPLast verified 17 June 2026

Every fee we track, grouped by where it applies.

Strengths and trade-offs

Pros

  • CRM and project management in one tool
  • Good fit for service and project-based businesses
  • Strong custom objects and workflow options
  • Established platform with a large feature set

Cons

  • Bills in USD (no native GBP for UK)
  • US data hosting (Data Privacy Framework)
  • Free plan discontinued in October 2024
  • Marketing automation is a separate paid add-on

About Insightly

Insightly pairs CRM with project management, which suits service and project-based UK businesses that want to track a deal from first contact through to delivery in one tool.

For UK buyers the caveats are currency and data residency: Insightly bills in US dollars (no native GBP) and hosts data primarily on US servers under the Data Privacy Framework. Its free plan was discontinued in October 2024, the entry paid tier is priced higher per user than several rivals, marketing automation is a separate paid add-on, and AI features are limited.

Insightly was founded in 2009 and is headquartered in San Francisco, USA.

How Insightly compares

Side-by-side with the closest alternatives by estimated cost.

Per-user pricing based on 5 users and 1,000 contacts, using each free plan where it fits.

Insightly

£108/mo est.

Per user
£22/user
Free tier
No
Marketing automation
Add-on
Integrations
250+
Pipeline
Yes
Est. monthly cost
£108/mo

Salesforce

£100/mo est.

Per user
£20/user/mo
Free tier
No
Marketing automation
Add-on (Marketing Cloud)
Integrations
5,000+
Pipeline
Yes
Est. monthly cost
£100/mo

Capsule CRM

£90/mo est.

Per user
£18/user/mo
Free tier
Yes (2 users)
Marketing automation
Growth+
Integrations
60+ (Xero, QBO)
Pipeline
Yes
Est. monthly cost
£90/mo

Pipedrive

£70/mo est.

Per user
£14/user/mo
Free tier
No
Marketing automation
Growth+
Integrations
400+
Pipeline
Yes (best-in-class)
Est. monthly cost
£70/mo

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