Independent guideAll prices in GBPPrices checked

Best HubSpot Alternatives in the United Kingdom (2026)

The best HubSpot alternatives in the United Kingdom are Freshsales, Zoho CRM, Pipedrive, Capsule CRM and ActiveCampaign. Freshsales is the cheapest per seat and its free plan does not cap contacts. Zoho CRM pairs a free tier with a large app ecosystem. Pipedrive is the sharpest sales pipeline. Capsule CRM is UK-built and UK-hosted. ActiveCampaign is the automation pick.

Independent guide by SMECompare. How we compare

Top HubSpot alternatives

1Best overall alternative
Freshsales logo

Freshsales

4.5Capterra£9/user/mo

Freshsales replaces the two things a HubSpot leaver actually misses: a usable free plan and a low entry seat price. Its free tier covers more users than HubSpot's and puts no ceiling on contacts at all, so the database can grow without deciding which plan you are allowed to buy.

  • Cheapest entry seat price of any CRM we track in the United Kingdom
  • Free plan carries more users than HubSpot's and no contact cap
  • Built-in phone, plus an EU data-residency option for UK GDPR

Watch out: Support is business hours only where HubSpot answers around the clock, the integration library is a fraction of HubSpot's, and EU hosting is a region you choose at signup rather than the default.

2Best free plan for a growing stack
Zoho CRM logo

Zoho CRM

4.3Capterra£12/user/mo

Zoho CRM is the pick if the free plan is the reason you were on HubSpot and you expect to keep adding tools. It covers more users and several times the contacts HubSpot allows for nothing, then opens into an ecosystem of roughly forty business apps priced as a bundle.

  • Free plan covers more users and far more contacts than HubSpot's
  • Unlimited contacts on every paid tier, so a growing list never reprices the plan
  • EU hosting and an official native MCP connection for AI agents

Watch out: Marketing automation only arrives on the Professional tier, email marketing is a separate Zoho Campaigns subscription, and the interface is denser than HubSpot's.

3Best for sales pipeline management
Pipedrive logo

Pipedrive

4.5Capterra£14/user/mo

Pipedrive is the alternative for a team that only sells. It rates best in class on pipeline management, never charges for the size of your contact database, and costs less per seat than HubSpot Starter, so the bill tracks headcount alone.

  • The strongest pipeline tooling in the category
  • Unlimited contacts and no seat minimum
  • EU hosting, month to month, no onboarding fee

Watch out: There is no free plan at all, workflow automation starts on the Growth tier, and email marketing is a paid Campaigns add-on rather than being bundled the way HubSpot bundles it.

4Best UK-built option
Capsule CRM logo

Capsule CRM

4.5Capterra£14/user

Capsule CRM is built and supported in the United Kingdom and hosts data in the UK or the EU, which shortens the data-transfer conversation under UK GDPR. It is deliberately simple, and it connects to the accounting tools a British small business already runs.

  • UK and EU hosting with UK-based support
  • Generous contact allowance on its entry paid plan
  • Direct integrations with Xero and QuickBooks Online

Watch out: The free plan is much tighter than HubSpot's on contacts, marketing automation needs the Growth tier, email marketing is a separate Transpond add-on, and the integration library is the smallest here.

5Best for marketing automation
ActiveCampaign logo

ActiveCampaign

4.6CapterraPer contact (from £13/mo)

ActiveCampaign is the honest answer if marketing automation, not pipeline management, is what you were paying HubSpot for. Its visual automation builder is the deepest in this list and its CRM sits inside the same product, so it replaces the marketing suite rather than bolting one on.

  • Best-in-class marketing automation and segmentation
  • Official native MCP connection and round-the-clock chat support
  • Billed in pounds with no contract and no seat minimum

Watch out: There is no free plan, and it prices per contact rather than per seat, so the bill grows with your list rather than your team, which is the same trap HubSpot's contact ceiling sets in a different shape.

HubSpot logo

Should you stay with HubSpot?

£18/seat/mo

HubSpot earns its place by putting sales, marketing and support on one contact record, and by giving that away free for a small team rather than dangling a trial. It also carries the widest integration library of any CRM we track in the United Kingdom, offers EU hosting, and answers support around the clock. Businesses leave over what it costs after the free plan, not over what it does.

Stay with HubSpot if

  • You want a CRM, marketing email and a help desk running off one contact record
  • Your team and your contact list both still fit inside the free plan
  • You lean on the integration library, the reporting or the round-the-clock support more than on raw pipeline tooling

Compare the alternatives at your numbers

Enter your business details to see what each option would cost you. Prices are live from our database and shown in pounds sterling.

Need automation?
Ratings
4.5Capterra (621)4.3Capterra (6,977)4.5Capterra (3,055)4.5Capterra (167)4.6Capterra (2,528)
Costs & Pricing
GrowthStandardLiteStarterStarter
£9/user/mo£12/user/mo£14/user/mo£14/userPer contact (from £13/mo)
Yes (3 users, unlimited contacts)Yes (3 users, 5,000 contacts)NoYes (2 users, 250 contacts)No
£0£0£0£0£0
UnlimitedUnlimitedUnlimited30,000 (Starter)1,000 (Starter entry)
NoneNoneNoneNoneNone
NoneNoneNoneNoneNone
NoNoNoNoNo
Sales & Pipeline
YesYesYes (best-in-class)YesYes
YesYesYesYesYes
Yes (Growth+)Professional+Growth+Growth+Yes (best-in-class)
YesYesYesYesYes
YesYesYes (Growth+)Yes (Growth+)Yes
YesAdd-on (Zoho Campaigns)Add-on (Campaigns)Add-on (Transpond)Yes (best-in-class)
AI
Native (Freddy AI)Native + add-ons (Zia, Agent Studio)Native (AI Sales Assistant)Native (AI Content Assistant)Native (Active Intelligence)
Native MCP (beta)Native MCP (Zoho, official)Via 3rd-party (Zapier)Native MCP (beta, read-only)Native MCP (official)
Features & Integrations
200+1,000+400+60+ (Xero, QBO)870+
Yes (built-in)Via integrationsVia integrationsVia integrationsVia integrations
YesYesYesYesYes
Business hoursBusiness hoursBusiness hoursUK-based24/7 chat
EU optionEU hostingEU hostingUK/EU hostingEU/US hosting
Estimates based on £15,000/mo volume. Rates can change without notice, confirm current pricing with the provider before signing on.
How we calculate this
  • Estimated cost: each provider’s published prices and rates applied to the inputs you set above (such as volume, team size, or invoices), plus any fixed monthly fees.
  • Providers with an incomplete cost (shown as “+ processing” or “+ payroll”) and quote-only providers are never ranked as the cheapest while a complete-cost option exists.
  • These are estimates. Published rates can change and your final pricing depends on your business, so confirm current pricing with the provider before switching.

Almost everyone starts looking for a HubSpot alternative in the same month, and it is rarely the month they expected. HubSpot's free CRM is a genuine product rather than a trial, but it is capped on two things at once, users and contacts, and you hit whichever ceiling arrives first. A two-person team with a big mailing list is stopped by contacts. A five-person team with a small list is stopped by seats. Either way the next step is a per-seat bill. Below are five alternatives ranked on what they cost a UK business and what they genuinely replace, followed by a live calculator that prices each one at your own team size and contact count.

What are the best HubSpot alternatives?

The best alternatives to HubSpot in the United Kingdom are Freshsales, Zoho CRM, Pipedrive, Capsule CRM and ActiveCampaign. Freshsales is the cheapest per seat and the only one here whose free plan places no limit on contacts. Zoho CRM pairs a strong free tier with an ecosystem of around forty business apps. Pipedrive is the sharpest tool for working deals. Capsule CRM is the UK-built option, hosted and supported in Britain. ActiveCampaign is where to go if marketing automation was the real reason you were on HubSpot. Plans and pricing checked July 2026

Where the free plan runs out

Our database records HubSpot's free tier as Yes (2 users, 1,000 contacts). Those are two separate ceilings, not one, and the moment either is crossed the answer is Starter at £18/seat/mo, which carries its own contact allowance of 25,000 (Starter).

Compare the free plans as we record them. Freshsales: Yes (3 users, unlimited contacts). Zoho CRM: Yes (3 users, 5,000 contacts). Capsule CRM: Yes (2 users, 250 contacts). Freshsales is the only one of the three that does not put a number on contacts, which matters because a contact list grows on its own while a headcount does not.

Pipedrive and ActiveCampaign have no free tier at all, so they are the wrong answer to "how do I keep paying nothing" and the right answer to "what should I pay for instead".

The two different bills a CRM can send you

Every CRM on this page charges on one of two things, and the distinction decides who overpays.

Seats. Freshsales at £9/user/mo, Zoho CRM at £12/user/mo, Pipedrive at £14/user/mo and Capsule CRM at £14/user all bill by the people using the software. All four list contacts as Unlimited or a very high allowance, so a growing database costs nothing extra.

Records. ActiveCampaign prices by contacts rather than users, at Per contact (from £13/mo), and while HubSpot charges per seat, your record count decides which plan you are permitted to buy. That is the mechanism people miss. You never add a user, the list grows anyway, and the platform reprices itself.

For a UK small business whose database grows faster than its payroll, which is most of them, a seat-priced CRM with uncapped contacts is structurally cheaper over three years, however the first month compares.

How we chose

We ranked on the five things that decide what a CRM actually costs a UK business: the published entry seat price in pounds, whether a seat minimum forces you to buy licences nobody uses, whether contacts are capped and can therefore push you up a tier, the tier at which workflow and marketing automation switch on, and where the data is hosted, because a US-only provider adds a transfer question under UK GDPR that a UK or EU host does not. Every figure on this page is read live from our pricing database rather than typed into the article, and the calculator below costs each option against your own seat count and contact list, including the plan caps that make a free plan stop being free.

We are independent, and commercial relationships play no part in this order. Our top pick, Freshsales, is not a partner of ours and earns us nothing. Four of the five picks below happen to be, and they are placed where the published rates and the feature tiers put them, not a rung higher.

UK GDPR and where the records actually sit

A CRM is a database of named living people, so hosting location is a live question rather than a technicality. Capsule CRM lists UK/EU hosting and support that is UK-based, the shortest answer on this page. Pipedrive and Zoho CRM both list EU hosting, Freshsales offers EU option, and HubSpot itself lists EU hosting, so leaving HubSpot need not mean sending your records further away.

Three CRMs commonly shortlisted against HubSpot do host in the United States: Copper at US hosting, Insightly at US hosting and Keap at US hosting. That is not disqualifying, it is paperwork: you need a transfer mechanism and a record of it. Whichever you choose you remain the data controller, and if you send marketing email from the CRM, PECR still requires consent for most electronic marketing to individuals.

The cheaper headline that is not cheaper

Two mechanisms make a low seat price misleading, and both are visible in the table on this page.

The first is a seat minimum. Monday CRM publishes a per-seat rate of £10/seat/mo, which reads cheaper than everything above it, then requires a minimum of 3 seats. A sole trader pays for three licences. Automation on its entry plan is listed as Standard+, so the plan you can afford is the plan that cannot automate. Every pick above lists its seat minimum as None, so a team of one pays for one.

The second is the contract. Copper, Insightly and Salesforce all list their term as Annual, so the exit is a year away. Keap adds an implementation charge of £1,121 one-time (Ignite Implementation Package) on top of a base fee of £224/mo (Ignite, includes 2 users and 1,500 contacts), which is why it does not appear in the picks despite genuinely strong automation. Every pick above lists its onboarding fee as None.

Other options worth knowing

Four more names come up in this search and none made the list, for stated reasons. Monday CRM is the highest-rated CRM we track in the United Kingdom and is the most customisable thing here, but the three-seat minimum and the automation tier make it a poor fit for the small teams leaving HubSpot. Salesforce is the right answer when you are outgrowing small-business software altogether rather than escaping a price, and it offers UK/EU hosting with an integration library of 5,000+. Keap bundles automation, email and a business phone line into one platform, but its entry cost is an order of magnitude above the picks. Copper is excellent if your business lives inside Google Workspace, though it is US-hosted and sold on an annual term.

If you want the head-to-head detail on the two most-compared products here, read our Pipedrive vs HubSpot comparison and the Pipedrive pricing guide.

The verdict

For most UK businesses leaving HubSpot, Freshsales is the answer: the lowest entry seat price we track, a free plan that carries more users than HubSpot's with no contact ceiling, a phone built into the product, and an EU hosting region for UK GDPR. If you expect to add more software over the next two years, Zoho CRM buys you the same free-plan headroom plus an ecosystem. Take Pipedrive if a sales team working deals is the whole job, Capsule CRM if UK hosting and a UK phone number on support matter, and ActiveCampaign if the marketing automation was always the point.

And if you use HubSpot's integration library heavily, want marketing bundled with the CRM, and still fit inside the free caps, staying is a perfectly rational decision. Use the calculator above to price each option at your real seat count and contact list before you move anything.

Frequently asked questions

What is the best HubSpot alternative?

For most UK businesses, Freshsales is the best HubSpot alternative. It has the lowest entry seat price of any CRM we track in the United Kingdom, and its free plan covers more users than HubSpot's while placing no ceiling on contacts, which is the limit that pushes most people off HubSpot in the first place. Zoho CRM is the better pick if you want a wider app ecosystem, Pipedrive if pipeline management is the job, and Capsule CRM if you want UK hosting and UK support.

Is the HubSpot free CRM really free?

Yes, and it is a real product rather than a trial, but it is capped on two axes at the same time and you hit whichever comes first. HubSpot Free covers a small number of users and a fixed contact allowance, and crossing either one moves you to the per-seat Starter plan. Freshsales and Zoho CRM both offer free plans that carry more users, and Freshsales does not cap contacts at all.

What is the cheapest HubSpot alternative in the United Kingdom?

Freshsales has the lowest published entry seat price of the alternatives here, with Zoho CRM next. The cheapest option for you depends on your seat count, though, because some plans impose a seat minimum and others charge by contacts rather than by users. Put your real numbers into the calculator on this page rather than comparing headline seat prices, which hide both of those mechanisms.

Which HubSpot alternative is best for UK GDPR?

Capsule CRM is the strongest fit, because it is UK-built, UK-supported and hosts data in the United Kingdom or the EU. Pipedrive, Zoho CRM and HubSpot itself all offer EU hosting, and Freshsales offers an EU region you select at signup, so records for UK customers can stay inside the European Economic Area. Copper, Insightly and Keap host in the United States, which means an international transfer you have to document. You remain the data controller whichever you pick, and PECR still governs consent for marketing email sent from the CRM.

Should I stay on HubSpot?

Stay if you genuinely use the platform rather than the CRM inside it. HubSpot has the widest integration library of any CRM we track, bundles marketing email and automation from its entry paid plan, offers EU hosting and answers support around the clock, and its free tier is a real on-ramp for a very small team. Switch when your seat count or your contact list crosses a plan boundary and the bill steps up rather than climbing, or when you realise you are paying for a marketing suite you never open.

Can I move my HubSpot data to another CRM?

Yes. HubSpot exports contacts, companies, deals and notes as CSV files, and every alternative on this page imports them, with Zoho CRM and Pipedrive both offering guided HubSpot import tools. What does not travel is the automation: workflows, sequences, forms and lifecycle stages have to be rebuilt in the new platform. Budget a week of setup for that rather than expecting a one-click migration, and keep the HubSpot account live in read-only form until the rebuild is verified.

How does SMECompare choose the best HubSpot alternatives?

We are independent and not owned by any provider. Our picks weigh price, features and UK fit, using live pricing from our database, last checked 24 July 2026. The comparison table lets you estimate each option at your own numbers. See How we compare for our full method.

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